STOP 0x0000003D Errors

One of the errors below or a combination of both errors may display on the STOP message:

STOP: 0x0000003DINTERRUPT_EXCEPTION_NOT_HANDLED

STOP 0x0000003D may be abbreviated as STOP 0x3D, but the full STOP code will always be what’s displayed on the blue screen STOP message.

If Windows is able to start after the STOP 0x3D error, you may be prompted with a Windows has recovered from an unexpected shutdown message that shows:

How to Fix STOP 0x0000003D Errors

This STOP code is rare, so there’s little troubleshooting information available that’s specific to the error. However, since most STOP errors have similar causes, there are some basic troubleshooting steps to help fix STOP 0x0000003D issues:

Restart your computer if you haven’t already done so. The STOP 0x0000003D blue screen error may not occur again after rebooting. Did you just install or make a change to a device? If so, there’s a good chance the change you made caused the error. Undo the change and test for the 0x3D blue screen error. Depending on what changes were made, some solutions might include: Removing or reconfiguring the newly installed device Starting up with Last Known Good Configuration to undo related registry and driver changes Using System Restore to undo recent changes Rolling back the device driver to the version prior to your driver update Perform basic STOP error troubleshooting. These extensive troubleshooting steps aren’t specific to the STOP 0x0000003D error, but since most STOP errors are so similar, they should help resolve it.

Please let us know if you’ve fixed the STOP 0x0000003D blue screen of death using a method that we don’t have above. We strive to keep this page and every page updated with the most accurate error troubleshooting information as possible.

Depending on what changes were made, some solutions might include:

Removing or reconfiguring the newly installed device Starting up with Last Known Good Configuration to undo related registry and driver changes Using System Restore to undo recent changes Rolling back the device driver to the version prior to your driver update

Need More Help?

If you’re not interested in fixing this problem yourself, see our piece How Do I Get My Computer Fixed? for a full list of your support options, plus help with everything along the way like figuring out repair costs, getting your files off, choosing a repair service, and a lot more.