Wait at least 30 seconds for your Chromebook to turn off completely before you turn it back on. Test your microphone in the camera app and if it still doesn’t pick up sound, continue to the next list item.
You can also click the lock icon in the address bar of the page you’re currently on and click Site settings to open a new window. Click the drop-down next to “Microphone” and change it to “Allow”. [1] X Research source
To manually update, open Settings, and click About ChromeOS > Check for Updates. If there’s an update, you’ll be prompted to restart to update. If there’s no update, you’ll see a checkmark and a “You’re up-to-date” message.
To do this, turn off your Chromebook and then press and hold “Refresh” (it looks like a circle with an arrow at one end). At the same time, press the “Power” key while holding the “Refresh” key. Let go of the “Refresh” key when your Chromebook powers up.
To update Chrome, click the three-dot menu icon in the top right corner of the browser and select Help > About Google Chrome. Click Relaunch if Chrome downloaded an update.
You can disable all your extensions or one at a time until you discover your microphone works.
You can disable all your extensions or one at a time until you discover your microphone works.
To switch to Guest Mode, log out of your account and click Browse as Guest. If the microphone works in Guest Mode, you know that something on your side is wrong, like an extension, app, or setting.
If none of the voice platforms work for you, try the default Camera app on your Chromebook. If your microphone still does not work, you haven’t figured out the right settings yet, or have a hardware issue that you most likely cannot solve by yourself.
To reset your browser, go to Settings > Reset and clean up > Restore settings to their original defaults.
To reset your Chromebook to factory settings, go to Settings > Advanced Settings > Reset Settings > Reset. If the microphone still doesn’t work, try the next step of contacting your manufacturer.
Tell them that your built-in microphone isn’t working and what troubleshooting steps you’ve taken.
