Cause of Prime Video Not Opening on Roku
How to Fix when Prime Video Won’t Open on Roku
Since there are so many potential causes for Prime Video not working on the Roku, it’s best to start with the simplest fixes and then work your way through to the more complicated ones.
Select the Home button on your Roku remoteSelect Settings, select System Settings, and finally select System Update. On the System Update screen, select Check Now. If your Roku needs an update, it will download and update the device automatically.