When logging on to play Fortnite, you might be met with a big error message that states “Login Failed” in red letters, with white text below that states “Unknown login failure” and a prompt to retry below it. That means a failed connection attempt has occurred, and unfortunately you won’t be playing the game yet.

Errors like this one can occur from time to time, and can make it quite difficult to accomplish anything during gameplay. How else are you supposed to complete those Discord quests or watch virtual concert experiences if those errors keep popping up?

Luckily, there’s a quick way to resolve this issue, and you don’t have to do much to fix it. All you need to do is follow our simple instructions, and you’ll be on your way to snagging that Golden Royale in no time… or completing another battle pass tier or two. Whatever your goals are, read on for a simple fix to get beyond this pesky error.

How to Fix the Fortnite Login Failed: Unknown Login Failure Error

If you run into the Login Failed: Unknown Login Failure in Fortnite, the first thing you should do is wait 30 seconds and then try to log in once more. It’s possible you might just have a fluke, and trying to get online again could fix it without having to resort to more steps.

If you try to queue back up after waiting and still can’t access the game, go ahead and exit Fortnite. Now, go a step further and close down your launcher if on PC and restart the computer or console. Doing a complete restart may very well clear whatever potential roadblock you were having, leaving you able to get online.

If after resetting you still get the same error, perform a reset on your router or modem. This shouldn’t take too long, but make sure your internet connection is back up and running before trying again to connect to the Fortnite servers. If you’ve tried all of this and you still can’t get online, it may be prudent to wait a while before coming back and trying again. Eventually, you should be able to push through and reconnect.

Unfortunately, there is no guaranteed fix for this issue. Keep persevering and eventually you’ll get back online in no time.

Fortnite is available to play for free now on PlayStation 5, PlayStation 4, Xbox Series X, Xbox One, Switch, PC, iOS and Android.