The issue in some cases is also caused due to old or corrupted graphic card drivers, hardware acceleration in Firefox etc. So without wasting any time let’s see How To Fix Firefox Black Screen Issue with the help of below-listed troubleshooting guide.
How To Fix Firefox Black Screen Issue
Before continuing, make sure your completely clear browsing data. Also, create a restore point just in case something goes wrong.
How To Fix Firefox Black Screen IssueMethod 1: Disable Hardware AccelerationMethod 2: Start Firefox in Safe ModeMethod 3: Update FirefoxMethod 4: Temporarily Disable Antivirus and FirewallMethod 5: Disable Firefox Extensions
Method 1: Disable Hardware Acceleration
1.Open Firefox then type “about:preferences” (without quotes) in the address bar and hit Enter.
2.Scroll down to Performance then uncheck “Use recommended performance settings“
3.Under Performance uncheck “Use hardware acceleration when available“.
4.Close Firefox and reboot your PC.
Method 2: Start Firefox in Safe Mode
1.Open Mozilla Firefox then from the top right corner click on three lines.
2.From the menu click on Help and then click “Restart with Add-ons Disabled“.
3.On the pop up click on Restart.
4.Once the Firefox restart it will ask you to either Start in Safe Mode or Refresh Firefox.
5.Click on Start in Safe Mode and see if you’re able to Fix Firefox Black Screen Issue.
Method 3: Update Firefox
1.Open Mozilla Firefox then from the top right corner click on three lines.
2.From the menu click on Help > About Firefox.
3.Firefox will automatically check for updates and will download updates if available.
4.Restart your PC to save changes.
Method 4: Temporarily Disable Antivirus and Firewall
1.Right-click on the Antivirus Program icon from the system tray and select Disable.
2.Next, select the time frame for which the Antivirus will remain disabled.
Note: Choose the smallest amount of time possible for example 15 minutes or 30 minutes.
3.Once done, again try to open Firefox and check if the error resolves or not.
4.Type control in the Windows Search then click on Control Panel from the search result.
5.Next, click on System and Security.
6.Then click on Windows Firewall.
7.Now from the left window pane click on Turn Windows Firewall on or off.
8.Select Turn off Windows Firewall and restart your PC. Again try to open Firefox and see if you’re able to Fix Firefox Black Screen Issue.
If the above method doesn’t work make sure to follow the exact same steps to turn on your Firewall again.
Method 5: Disable Firefox Extensions
1.Open Firefox then type “about:addons” (without quotes) in the address bar and hit Enter.
2.Disable all Extensions by clicking Disable next to each extension.
3.Restart Firefox and then enable one extension at a time to find the culprit which is causing this whole issue.
Note: After enabling anyone extension you need to restart Firefox.
4.Remove those particular Extensions and reboot your PC.
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That’s it you have successfully Fix Firefox Black Screen Issue but if you still have questions regarding this post then feel free to ask them in the comment’s section.
